We strive to operate with integrity and respect for those we serve, honoring the principle:

“Let each of you look not only to his own interests, but also to the interests of others.” — Philippians 2:4

Information We Collect

We may collect personal information when you:

Place an order
Subscribe to emails or newsletters
Contact us
Download digital products
Register for services or events
Interact with our website

This information may include:

Name
Email address
Mailing address
Phone number
Payment information (processed securely through third-party providers)
Order history
Website usage data

We collect only the information necessary to operate our services effectively.

How We Use Your Information

We use your information to:

Process orders and deliver products
Provide customer support
Send purchase confirmations and receipts
Deliver digital downloads
Respond to inquiries
Improve our website and services
Send updates or promotional communications (if you opt in)
Maintain records required for business operations

We do not sell your personal information.

Payment Information

All payments are processed through secure third-party payment providers.

We do not store:

Credit card numbers
Banking details
Full payment credentials

Payment providers may include:

Stripe
PayPal
WooCommerce payment processors

These providers maintain their own privacy and security policies.

Cookies and Website Data

Our website may use cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyze website traffic
Enhance user experience

Cookies are small files stored on your device that help websites function properly.

You can disable cookies through your browser settings at any time.

Email Communications

If you provide your email address, we may use it to:

Send order confirmations
Deliver digital products
Provide updates about services or products
Send newsletters or announcements

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.

Sharing of Information

We may share your information only when necessary to operate our services, such as with:

Payment processors
Shipping carriers
Email service providers
Website hosting providers
Legal authorities when required by law

We do not sell, rent, or trade personal information.

Data Security

We take reasonable steps to protect your information using:

Secure website encryption (SSL)
Trusted payment processors
Secure hosting environments
Limited access to sensitive information

However, no system can guarantee absolute security.

Children’s Privacy

This website and its services are intended for individuals age 18 and older.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that information from a child has been collected, we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites or platforms.

We are not responsible for:

The content of external websites
Their privacy practices
Their data handling policies

Users should review the privacy policies of any third-party sites they visit.

Your Rights

Depending on your location, you may have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data
Opt out of marketing communications
Limit how your data is used

To make a request, contact us using the information below.

Data Retention

We retain personal information only as long as necessary to:

Complete transactions
Maintain business records
Comply with legal obligations
Resolve disputes

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date.

Continued use of the website after updates indicates acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Coach Chioma
Email: hello@coachchioma.com

At Coach Chioma, your privacy is important to us. We are committed to protecting your personal information and handling it responsibly, transparently, and securely. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase products, or interact with our services.